DHL international

SUPPLY CHAIN MANAGEMENT Topic#1 – Introduction and Importance of SCM

SCM @ DHL International: Video Study Right click on the URLs below to open the hyperlink in the web browser… https://www.youtube.com/watch?v=DvEh04LNJ_I&t=274s

• DHL is the World’s Leading Logistics Company.

Questions for class 1. Which of the 3 elements of SCM is contributing to DHL’s success and why?

2. What is the role played by IT/Software service in its operations and how is it specifically helping Customers? 3. What is DHL’s strategy for helping it customer succeed in a global world? Elaborate on your answer

SCM:T2827

HANDOUT# 1

PROF. PRABHU