practical 2. AHKF Using room and public area checklist-1 (1)

BY KRISHNA PILVALKAR.

PRACTICAL. NO. 2 .

Using room and public area checklist.

Housekeeping SOPs for Hotels. Housekeeping procedures (SOPs) are particularly important in the hospitality industry as cleanliness is a basic expectation of any hotel guest. A hotel housekeeping standard for cleaning rooms upon check out, for example, helps ensure that the housekeeper always changes the bedsheets and empties the trash bins before allowing the next guest to check in. Well-implemented hotel housekeeping SOPs can help establish a welcoming atmosphere for the guests and ensure reliable and courteous service from staff. Here are some of the best hotel SOPs for three of the most common housekeeping room status:

1.

Room for Check-In :-

These are standard housekeeping procedures for hotel staff when preparing rooms for new set of guests: ● Make bed with fresh linen and pillow cases. ● Check power switches and other electronic appliances for any damages. ● Clean up ashtrays and trash bins. Restock desk stationery and vanity supplies. ● Clean the bathroom: floor, walls, toilet, shower area, and tub.

2.Occupied :Perform the following sample proper housekeeping procedures for an occupied room and use the housekeeping SOP checklist to record task completion: ● Clear the dustbins. ● Collect and replace used bedroom and bathroom linen. ● Make the bed. ● Vacuum floor carpets and rugs. Clean the bathroom and replenish bathroom supplies.

3.Room for Check-out :It can be used as a teaching tool to educate workers on the correct housekeeping procedures and keep them updated regarding any process changes. ● Assemble bed, chairs, settees, and other furniture and placing it appropriately. ● Wipe guest room floor with a wet mop. ● Cleaning the writing tables, assembling and placing stationery appropriately. ● Check for any articles the guest left behind. ● Clean bathroom equipment and ensure adequate supply of toiletries according to SOPs for bathroom cleaning. ● Clean all electric appliances such as microwave, fan, refrigerator, and others.