20191BBA0015 Internship FinalReport.. (1)

Sainor Labs Pvt. LTD

Organization Study Undertaken at SAINOR LABORATORIES PPRIVATE Ltd., Submitted in partial fulfillment of the requirements for the award of the Degree of Bachelor of Business Administration of Presidency University By A L PRUDHVI Reg. No.: 20191BBA0015 Under the guidance of Dr. Pradeep Kumar S.V Asst.prof

SCHOOL OF COMMERCE Presidency University BANGALORE 2021

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CERTIFICATE

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CERTIFICATE This is to certify that the project report, titled “SAINOR LABORATORIES Private Ltd.,” submitted to Presidency University, in partial fulfillment of the requirements for the award of the Degree of Bachelor of Business Administration, is a record of original study undertaken by A L PRUDHVI, during the period 2020 – 2021 in School of Management, Presidency University, Bangalore, under my supervision and guidance. The Internship report has not formed the basis for the award of any Degree / Diploma / Associate ship / Fellowship or other similar title of recognition to any candidate of any University.

Date: 11th of August 2021 Dr. Pradeep Kumar

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DECLARATION I, A L Prudhvi, hereby declare that the project report, titled “An Organizational Study Undertaken at Sainor labs Pvt. Ltd.,”

submitted to Presidency University, in partial fulfilment of the

requirements for the award of the Degree of Bachelor of Business Administration is a record of original and independent study undertaken by me during 2020–2021 under the supervision and guidance of Dr.Pradeep.K, Department of Management Studies and it has not formed the basis for the award of any Degree/ Diploma / Associate ship / Fellowship or other similar title of recognition to any candidate of any University.

Date: 11th of August 2021 A L Prudhvi 20191BBA0015

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ACKNOWLEDGEMENTS The internship opportunity I had with Sainor labs Pvt. Ltd. was a great chance for learning and professional development. Therefore, I consider myself as a very lucky individual as I was provided with an opportunity to be a part of it. I am also grateful for having a chance to meet so many wonderful people and professionals who led me though this internship period. Bearing in mind previous I am using this opportunity to express my deepest gratitude and special thanks to the Branch head of Sainor labs Pvt. Ltd, A V BABU, who helped me a lot during my tenure at the industry even at his hectic work schedule I perceive as this opportunity as a big milestone in my career development. I will strive to use gained skills and knowledge in the best possible way, and I will continue to work on their improvement, in order to attain desired career objectives. Hope to continue cooperation with all of you in the future, Sincerely, A L Prudhvi Place: Hyderabad Date: 11th of August 2021

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List of Contents

Table No.

Description

1

Introduction

2

Company Profile

3

Vision, Mission, Goals & Objectives

4

Information about the internship at Sainor Labs India Pvt. Ltd.

5

Responsibilities

6

Functional Areas

6.1

Finance

6.2

Operations

6.3

Logistics

6.4

Human Resource Management (HRM)

7

7.1

Critical Analysis

The McKinsey 7S Model

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7.2

8

Specialization Area (Supply Chain Management)

SWOT Analysis

8.1

Strengths

8.2

Weaknesses

8.3

Opportunities

8.4

Threats

8.5

SWOT Analysis of Sainor Labs India Private Ltd.

9

Suggestions / Recommendations

10

Description of internship experience

11

Conclusion

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1. Introduction: During my time in sainor labs, I was always pushed by my mentors to be dynamic and was trained to handle multiple responsibilities at once. Sainor Labs helped me to understand how important is to attain customer satisfaction in the world of business and also made me realize the importance of business to customer interaction. I was given the responsibility of operations in which I was tasked to handle the employee attendance , scheduling, production and etc.

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2. Company Profile: Sainor Laboratories Pvt. Ltd. is a private limited company (Formerly known as Sainor Pharma PVT. LTD), established in the year 2006, to Manufacture pellets of Omeprazole, Lansoprazole, Pantoprazole and Itraconazole in various Strengths and sizes. The company also manufactures sustained release pellets in different therapeutic segments. The company has only one manufacturing site, where all these activities are carried out under cGMP conditions by well trained technically experienced and competent personnel.

3. Vision, Mission & Objectives: Sainor Labs India Private Limited was formed with one goal in mind. To be an innovative and integrated partner to the global pharmaceutical industry. To create a profitable enterprise with due respect to stakeholders interest, corporate governance and social responsibilities.

Some of the objectives of the company are: 1. 2. 3. 4. 5.

Improve customer relations. Provide a good customer experience. On time delivery of orders. Full transparency. Providing best quality products to the customers.

4. Information about the internship position: As an intern with Sainor Labs India Private Ltd., I worked as an HR intern and was responsible for whole lot tasks and responsibilities under HR. As I was working as an intern, I had to be as dynamic as possible as at any point I had got a different task from the role which I had which helped me to gain experience in a variety of roles. Let it be HR, Logistics, Operations, etc.

5. Responsibilities: Sainor Labs is a growing startup in which I was given a lot of responsibilities. The most intriguing responsibility I was given was to be dynamic as working in a startup you need to be up on your toes to complete a task. Here is a list of responsibilities I had: 1. Customer interaction. 2. Customer mails and complaints.

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3. 4. 5. 6.

Employee interaction Labour attendance Interview scheduling Analyzing customer behavior.

6. Functional Areas: 6.1 Finance: Although related to accounting, the finance function involves planning for, obtaining, and managing a company’s funds. Finance managers plan for both short- and long-term financial capital needs and analyze the impact that borrowing will have on the financial well-being of the business. A company’s finance department answers questions about how funds should be raised (loans vs. stocks), the long-term cost of borrowing funds, and the implications of financing decisions for the long-term health of the business.

6.2 Logistics: Logistics is the collection of processes involved in moving goods internally or from buyer to seller. Logistics managers oversee and control the many complexities involved in that process; in fact, there are a number of certifications for these professionals. Success depends on attention to many details: Routes need to be determined based on expediency, regulatory environments and avoiding obstacles ranging from road repairs to wars and adverse weather conditions. Shipping provider and packaging options must be carefully considered, with costs weighed against factors from weight to recyclability. Fully loaded costs may include factors outside of transportation, such as those that ensure customer satisfaction and the availability of suitable warehousing.

6.3 Human Resource Management (HRM): Human resource management is the organizational function that manages all of the issues related to the people in an organization. That includes but is not limited to compensation, recruitment, and hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, policy administration, and training. Human resource management is also a strategic and comprehensive approach to managing people and the workplace culture and

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environment. Done well, it enables employees to contribute effectively and productively to the overall company direction and the accomplishment of the organization's goals and objectives. The department members provide the knowledge, necessary tools, training, administrative services, coaching, legal and management advice, and talent management oversight that the rest of the organization needs for successful operation.

7. Critical Analysis: Organizational analysis or more commonly known as Industrial analysis is the process of reviewing the development, work environment, personnel and operation of a business. This review is often performed in response to crises but may or may not be carried out as a part of a demonstration project, in the process of taking a program to scale, or in the course of regular operations. Conducting a periodic detailed organizational analysis can be a useful way of management to identify the problems or inefficiencies that have arisen in the organization but have yet to be addressed and develop strategies to overcome and rectify them. Organizational analysis focusses on the structure and design of the organization and how the organization’s systems, capacity and functionality influence outputs. Additional internal and external factors are also accounted for in assessing how to improve the efficiency. Undertaking the organizational analysis is helpful in the organizations long term sustainability. While performing an organizational analysis, many details emerge about the functions and capacity of the organization. All of these details can make pinpointing what is efficient and inefficient difficult. Using theoretical organizational models can help sort out the information and make it easier to draw connections.

8.1 The McKinsey 7S Model: The McKinsey 7S Model emphasizes balancing the seven key aspects of an organization. The seven key aspects of an organization are: • • • •

Strategy Structure System Style

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• • •

Staff Skills Shared Values

The three element – strategy, structure and systems – are considered “hard” elements, easily identified, described and analysed. The remaining four elements – shared values, staff, skill, and style – are fluid in nature, difficult to describe and are dependent upon the actors (employees) within the organization at any given time. The 7S organizational analysis framework is based on the premise that all seven elements are independent and must be mutually reinforcing in order for an organization to be successful. Changes in a single element can result in misalignment and dysfunction throughout the organization and disrupting its harmony.

The McKinsey 7S Model Representation

8.2 Specialized Area (Supply Chain Management): According to the Council of Supply Chain Management Professionals1, logistic operators can be defined as, “Logistic operators own trucks to move goods or pick up freights, rail cars and the locomotives to move the freight across long distances on the land. They possess and operate ships or aircrafts to move bulk cargoes across the ocean and also via the air, and also to other continents. Some logistic operators do not possess a fleet of vehicles but act as an intermediary to

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provide transportation to clients. All are essential links in the global supply chain that moves the good and freight to provide services to clients.” Morgan Stanley’s report2 (2010) explains the concept of logistics and defines logistics as an integral of the supply chain process. The supply chain processes plan, implements, controls, and executes the effective and efficient flow of materials, storage of items, and the associated information from the point of source to the point of consumption to meet clients’ necessities.

8. SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats): A SWOT analysis is a technique used to determine and define your Strengths, Weaknesses, Opportunities, and Threats – SWOT. SWOT analyses can be applied to an entire company or organization, or individual projects within a single department. Most commonly, SWOT analyses are used at the organizational level to determine how closely a business is aligned with its growth trajectories and success benchmarks. This mind tool is used by all major companies in the market to asses their marketing strategies, product analysis as well future ventures to discover it’s shortcomings, open opportunities, strengths and weak points.

8.1 Strengths: Strengths are things that your organization does particularly well, or in a way that distinguishes you from your competitors. Think about the advantages your organization has over other organizations. These might be the motivation of your staff, access to certain materials, or a strong set of manufacturing processes.

8.2 Weaknesses: Weaknesses is that element of a SWOT analysis highlights the weak points of a business plan, product or a plan. It is very necessary for a company to know the shortcomings of its venture beforehand as it helps them to prepare for it and in most cases helps to mitigate these shortcomings to avoid loss to the company all together. This element can include organizational challenges like shortage of skilled labour, financial limitations or other external factors which may affect the outcome.

8.3 Opportunities: Opportunities are openings or chances for something positive to happen, but you'll need to claim them for yourself! They usually arise from situations outside your organization, and

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require an eye to what might happen in the future. They might arise as developments in the market you serve, or in the technology you use. Being able to spot and exploit opportunities can make a huge difference to your organization's ability to compete and take the lead in your market. Think about good opportunities you can spot immediately. These don't need to be game-changers: even small advantages can increase your organization's competitiveness.

9.4 Threats: Threats are the final element of a SWOT analysis and it highlights all the factors which poses a risk towards your company, business plan or your product. This could include things like emerging competitors, changes in regulatory law, financial risks, and virtually everything else that could potentially jeopardize the future of your company or project.

9.5 SWOT Analysis for Sainor Labs India Private Ltd.: -

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Strengths

Weaknesses

Opportunities

Threats

s W O T 1. Customer friendly 2. Exciting range of products. 3. Full transparency between the customer and the business. 4. Assured best quality products. 5. Thoroughly checked first, then an order is shipped. 6. Assured timelines.

9.

1. Non cooperative customers. 2. Lack of awareness about the company. 3. Not getting proper remarks from certain courier partners. 4. Minimal transport facilities

1. Multi-lingual 1. Lack of website. awareness 2. Best and more about the capable company. employees 2. High 3. More intakes competition from the around chemical pharma industries

Suggestions/Recommendations:

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This internship had been a wonderful learning experience for me but I would feel if these suggestions/recommendations would be accepted by you. Although this was my first in-office internship, here are some suggestions from my side. 1. Using social media to market the new will increase the interactions with the customers to make them aware of new products. 2. Improvement in transport will help in increase in efficiency in productivity

10. Learning outcomes From this whole internship duration I’ve learnt a lot I’ve learnt time management and patience, work culture and how the work flow will be an the production process of the pellets ,the discipline the labour and employees maintain in the industry premises , and also learnt not only the work of and human resources manager but also the work of lot of departments like finance , production , warehouse , accounts department, research and development , quality check and quality assurance departments as well. It showed how the work will be divided among the departments and the time taken at every step of the production right from the raw materials to the final pellets packaging.

11. Description of internship experience: During my internship with the company, time management, focus, communication. I was able to put these skills in practice in real time tasks assigned to me. The work was challenging, and I learned importance of

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time management and focus on the work and gained more confidence in myself. It was a valuable experience

12. Conclusion: The work experiences I encountered during the internship allowed me to develop time management, focus, concentration, communication. I think I still need to work on my communication. However, the overall experience was positive, and everything I learned will be useful in my future career in this field.

A L Prudhvi 20191BBA0015 School Of Management Presidency University Bengaluru

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